NO!

October 15th, 2008 § 0 comments

Dont ask her to fix your computer either. She'd rather eat vegetables..

No, this is not my daughter.

A word my daughter knows only to well. At 2 years old, she finds lots to say no to. Food, getting in the car, leaving the water park, going to bed… all gestures get a quick response – NO!

Perhaps I should learn a little from her and say no a little more often.

Every once in a while I get asked technical questions that are often outside the scope of graphic design. Now, I can understand that someone who works on the web can appear to be a technical wizard. They work on computers, they connect with with other computers and make stuff appear in browsers. Pure magic. But that is where the techie stuff ends.

I’m sorry to hear that your PC is making scratchy noises, can’t understand a thing you type in the browser and thinks your website is grey and not green. It’s tough to deal with email that doesn’t make it or attachments that disappear in mid-air. I know how frustrating it is to have a computer that doesn’t do what it should.

But this is where I say no. It’s not my job to fix computers, and I am not qualified to handle the consequences of a failed repair job. As a graphic designer, my responsibility ends with the files uploaded for the website or the artwork produced for the print job.

If you need your computer fixed, there are lots of resources available. Stores like Best Buy have a technician department where you can get advice, a diagnosis and installation help. Try the Yellow Pages under Computer Repair.

Good luck!


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