Setting Standards: GoneDaddy.com

February 8th, 2010 § 3

Not every male is impressed by sex in advertising.

Not every male is impressed by sex in advertising.

Yesterday afternoon (Sunday 7 February), your television was taken over by an advertising event of enormous proportions!
Unfortunately, those commercials and other forms of entertainment were regularly interrupted by some sport or other, but that’s not important.

The problem was that there were a few ads by a hosting company, GoDaddy, that were anything but appropriate family viewing. GoDaddy is in fact known for their sexist commercials, both online and on television, and this is the reason for my stand.

GoDaddy insults thinking males everywhere. Not every guy is lured to buy from a vendor because they use women as advertising bait. Think about it. Does it really make sense to think that because you use GoDaddy that you are part of a group of playboys that become more attractive to women? I understand that beer commercials are not implying that by drinking Brand-X that you will be surrounded by single females, but the implication is that the brand belongs to the more attractive type of man.

Yea. Right.

Netfirms do not have any such ridiculous advertising, so they get my domain business. Not GoDaddy. For the same reason, I refuse to play Dean Markley strings.I doubt the company will suffer because of my loyalty to any company except them, and neither will you see D’Addario stock prices shoot through the roof, but it’s my money, and I vote with my wallet.

So when it comes to domain and hosting companies and others who decide to tempt their customers with a thin veil of sexism, vote like a man.

And in good news, the Google Ad was just about perfect. Search for it on YouTube!

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Words4TheWebwise – Copywriting and Website Design and Development

February 8th, 2010 § 0

Words 4 the webwise with Simon Rose

An Interview with Simon Rose – Author and Copywriter Part Three

What’s the difference between good and badly written web copy?

Don’t use meaningless phrase like ’state of the art’, ’second to none’ or ‘visit us for all your (insert industry sector here) needs’. A good copywriter will ensure that your site is free of things like this, which appear all too often online. They will include the best online search keywords in order to match your company, market segment, products and services to those customers on the web who match them. The World wide Web is a vast marketplace, crammed with almost unimaginable opportunity, but no one is going to find you by accident. You need to show them the way and the good copywriter will help you to do that, every time. You may also be too close to your product to see what its benefits are. A professional copywriter will help you communicate them effectively and help you build lasting relationships with your customers. People also don’t actually read web copy, but rather scan it very quickly. Consequently, it is vital that you get their attention and hold it. Although you need to include as much information about your company as you can to entice the reader, you also have to make the copy easy to read. Killer headlines and text broken up into manageable chunks will make your web pages easy on the eye. In the online world, less is nearly always more.

Is writing for brochures different to the web?

You can’t simply put your brochures online, because writing for the Internet is very different than in traditional printed materials. On the web, you only have seconds to grab and hold someone’s attention, since people typically only scan pages quickly. However, your site must also provide all the relevant information, yet not get bogged down with too many details. Well-written text can also help improve your ranking with search engines and could make all the difference between success and failure. Potential clients will also appreciate being able to locate what they are looking for quickly and easily, which translates into good customer service.

What else can you tell us about yourself?

I offer a wide range of presentations, workshops, and author-in-residence programs for schools and libraries, which you can learn more about here and I offer study guides for all the books.
I also conduct virtual author visits via video using the Skype network, and you can get some idea of how it works from my videos on YouTube. I also offer workshops for adults, both in person and online, as well as online workshops for children, which are proving very popular. I do a lot of work in summer camps each year, some of which you can learn about here. In addition, I work as a writing instructor with home school children, the Calgary Board of Education’s continuing education program, the University and am also an instructor with the National Writing for Children Centre.

Connect with me on my website, blog, Facebook, Twitter, MySpace or visit my channel on YouTube.

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Words4TheWebwise – Copywriting and Website Design and Development

February 3rd, 2010 § 0

Words 4 the webwise with Simon Rose

An Interview with Simon Rose – Author and Copywriter Part Two

Can’t most people with a high school education manage to just throw something together for their site?

Absolutely, but your site will probably get little traffic and anyone who does actually encounter you online may assume that your company is as unprofessional as the website appears, no matter how superior your products and services may be. The Internet is a very different to print media and writing for the web is a specialized field. A good web copywriter will compose text that is designed to get you noticed online and ultimately increase your business and profitability.

What common mistakes do you see in website and brochure copy?

Spelling and grammatical errors, too much text in general, overly long paragraphs, a lack of headings breaking down the material into manageable portions for the reader to digest quickly, or meaningless phrases that we see all too often. These would include such gems as ’state of the art’, ‘up to date’, ’second to none’ and many others, all of which mean very little and do nothing to set you apart from the competition or actually tell the customer anything about you. Also, instead of too much text, there are also cases of brochures with so little information about the company that it makes you wonder why they bothered to have any printed material produced in the first place.

Can we find you on Twitter, Facebook, MySpace etc?

Yes, you can find me on Facebook, Twitter, MySpace or visit my channel on YouTube.

And can we see samples of your work online?

Absolutely. You can check out my on my blog or my own website, where there are also some excerpts from previous business writing projects here. I worked as the copywriter for Allen Berg Racing Schools, where I also composed the voiceover script for the accompanying video, seen on the home page and also on YouTube, plus for websites for Weldex Energy Services, Landscape Artisan, and the Calgary Children’s Book Fair and Conference. You can also see articles at Dark Roasted Blend, Ezine Articles and The National Writing for Children Center.

Connect with me on my website, blog, Facebook, Twitter, MySpace or visit my channel on YouTube.

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Words4TheWebwise – Copywriting and Website Design and Development

January 29th, 2010 § 0

Simon Rose- Copywriter, Author

Words for the webwise - Copywriting and website design

An Interview with Simon Rose – Author and Copywriter Part One

How did you get started writing books?

One of the best things about writing for kids is that I can write about the kinds of things that fascinated me when I was young. Stories can be very imaginative if they are for children, which makes writing them so much fun. And, of course, in science fiction or fantasy, more or less anything you can imagine is possible, as you craft stories involving ancient mysteries, the unexplained, the paranormal, science fiction, time travel, parallel universes, alternate realities, weird and wonderful characters, and a multitude of ‘what if’ scenarios. Once I had children of my own, I came into contact with children’s books again for the first time in many years. Picture books initially, of course, but then early chapter books and novels. When I decided to try my hand at writing novels and stories, I found myself drawn to the types of things I used to read as a child. I read lots of science fiction, as well fantasy writers and ghost stories while growing up. I also read a tremendous number of comic books, in which the stories took me across the universe, into strange dimensions, into the land of the Norse gods or had me swinging from the New York rooftops. At high school, I studied a lot of history and have retained my interest in the subject up to the present day. I also read voraciously on ancient civilizations, mysteries, the supernatural, and the unexplained.

What types of material have you written?

My six published novels are science fiction and fantasy novels for readers aged eight to twelve, which you can learn all about on my website here. For the corporate market, I have worked in newspapers, publishing, advertising, marketing and promotion, both in Canada and the UK. I have been responsible for ad copy, brochures, promotional material, direct mail pieces, newsletters, marketing plans, press releases and of course web copy. I recently worked as the copywriter for websites for Weldex Energy Services, Landscape Artisan, Calgary Children’s Book Fair and Conference and Allen Berg Racing Schools, where I also composed the voiceover script for the accompanying video, seen on their home page and also on YouTube. You can also see writing samples at Dark Roasted Blend, Ezine Articles, The National Writing for Children Center and of course on my blog, where new content is posted on a regular basis. I am of course responsible for all the copy on my own website and there are also some excerpts from previous business writing projects here.

What kinds of things do you consider when writing copy for print and websites?

Your on line copy is a reflection of you and your professionalism, or lack of it. You definitely need to take pride in what you have displayed online. If it looks as if you don’t really care what your website looks like, any potential customer will quickly receive the same impression about your products. The quality of content on your web pages will always have either a positive or negative effect on your visitors, who may first encounter you on the web. The same applies to print ads you may be running, your brochures or even your business cards and company logos, since these may be how some of your customers first discover you as well. You only get one chance to make a first impression, so make sure that your visitors and potential clients get a positive one.

How do write about subjects that are not within your expertise?

You could ask the same question about fiction really. After all, how can you write about time travel or journeys to other planets without experiencing it? I have written a number of historical novels and although I am a history major, I still need to do research to get everything just right. The same principle applies to web copy in that you have to get the facts straight. I always obtain as much information as I can from the client at the outset of the project, determining what exactly they do and more importantly what they are looking to promote to set themselves apart from their competitors. However, no matter how much research I undertake into eye surgery, oil drilling, car engines, animal health, agriculture, insurance, the financial markets, or whatever the company’s business involves, it is still ultimately up to the client to perform the final review of the text before their website goes live. Let’s compare it to you perhaps ordering some business cards. In most cases, the printer will provide you with a proof, but if you give your approval and then later discover that your e mail address or phone number is incorrect, the error lies with you, not with the printer. The client hires a copywriter for their expertise, but the client is the expert in their own profession and has to sign off on the website’s copy at the end of the process, ensuring that all the technical, legal and intricate details are correct.

Connect with Simon on his website, blog, Facebook, Twitter, MySpace or visit his channel on YouTube.

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Words4TheWebwise – Copywriting and Website Design and Development

January 27th, 2010 § 0

Simon Rose- Copywriter, Author

Words for the webwise - Copywriting and website design

Introducing Simon Rose – Author and Copywriter

Today, websites play a crucial role in the way the world does business. Companies lacking an online presence might aswell be invisible. You may have the world’s greatest product or service, but if no one knows about it, then it might as well not exist. You need to get yourself on line if you want to get noticed.

A good first impression is still very important and today your website is often the first place people will encounter you, your company and it’s products and services. You can’t simply put your brochures online, because writing for the Internet is very different than in traditional printed materials. On the web, you only have seconds to grab and hold someone’s attention, since people typically only scan pages quickly. However, your site must also provide all the relevant information, yet not get bogged down with too many details. Well-written text can also help improve your ranking with search engines and could make all the difference between success and failure Potential clients will also appreciate being able to locate what they are looking for quickly and easily, which translates into good customer service.

Your on line copy reflects on your professionalism or lack of it. You need to take pride in what you have on the web. If it appears you don’t really care what your site looks like, the customer will assume your products may be similarly slipshod. The quality of content on your site will always have a positive or negative effect on your visitors. You only get one chance to make a first impression, so make sure that your visitors get a positive one.

Connect with me on my websiteblogFacebook, Twitter,  MySpace or visit my channel on YouTube.

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Twitter is Serious Stuff, Folks

January 18th, 2010 § 0

People listen to / read twitter. Graphic design, multimedia design.

Do you believe what you read?

It’s funny how people think.

Or not think, as the case may be.

A frustrated traveller in Britain decided he would vent his frustration via Twitter. As The Guardian reported, Mr Chambers made what could only be construed as a bomb threat in under 140 characters.

Did officials overreact? Isn’t this just Twitter, after all? Can’t people just take a joke?

No, no, and you must be kidding. If this was uttered verbally, it would have been considered a bomb threat. If it was only spoken, I’m sure that less than 769 people (the number following him on Twitter) would have heard. So, in essence, this is much much worse than a vocal utterance.

Consider the duality: Twitter is used by many as a form of communication to raise awareness of business matters, blog posts and services to gain web traffic, reach clients and advertise. It’s not a locker-room whisper game (anymore) and should be considered a major player in the matter of public relations for any company. So why would one person think they should use it to snicker to a couple of friends? What if he really did want to create panic and mayhem? What would he use, Facebook?

Twitter is serious stuff, and British authorities have made sure that it’s taken seriously.

Now, I wonder if Chambers is going to Tweet about his cell experience. Or has he learned to keep his mouth shut, lest he be heard?

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SiteCM: Professional Content Management

January 18th, 2010 § 2

Getting a professional, updatable website is now easier than ever.

ideaLEVER SiteCM Content Management

Manage it Yourself

NBurman Design is proud to be a reseller for SiteCM, the content management system by ideaLEVER.

SiteCM is a professional, solid and supported system that allows you to make all changes to the site after it is built. No more update charges – you make the changes when you need them done. It’s simple to use, but ideaLEVER will still provide training at site launch, plus provide support for the life of the site.

Get a demo of SiteCM here.

Real Training

When the site is complete, you get real, live training from a real, live person. No more forum hunting, Googling questions or bugging your IT department (who have no idea about webdesign anyhow).

You will learn how to login to your site, update the text, images, contact forms – even the rotating images in the head can be easily edited.

If you’ve used a word processor, you’ll have no trouble with SiteCM. And even if you haven’t, after the training is done, you’ll practically be an expert!

Real Support

With open source (so-called Free) content management systems, there is no one to call. If you have a problem, you find a nice, friendly forum, post your message and wait for somebody with a name like L33t_R4id3r1987 to quit playing Doom and reply to your post.

NBurman Design doesn’t believe in open source content management, because businesses need real solutions.

That’s why there is a toll-free hotline for all SiteCM customers, which is answered by the person who will actually help you.

No number pushing, no waiting on hold.

The Site You Get is Yours.

Looking good on the web doesn’t have to be expensive or complicated. At NBurman Design, we design all our sites from scratch. No templates, and no cookie cutters.

Easy to Buy

NBurman Design takes the guesswork out of pricing and ordering websites. You choose the size of site you need – no surprise endings here!

All sites include:

  • research of competition so that you fit in the industry, yet stand out from the rest.
  • clean, SEO friendly code makes your site easy to maintain and easier to find online.
  • three designs. We may be the pros, but it’s still your site. You still get some input!
  • photo preparation. All images are made to load fast in any browser.
  • no templates. The site you get is yours.

If you have questions about how websites are built,
contact us. We will be glad to answer any questions about workflow, procedure, technologies and results.

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Tech support is a little busy right now.

January 16th, 2010 § 0

drupal tech support, joomla tech support, SiteCM

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Words 4 the Webwise – Copywriting and Website Design

January 15th, 2010 § 0

Simon Rose, author,calgary copywriter, writer, presenter

Simon Rose, author, copywriter - no relation.

Two heads are better than one (unless one is Jethro’s) and in marketing that is particularly true.

I have recently teamed up with writer and author Simon Rose to provide copywriting services to my website design and development clients. In addition to his novels, numerous articles and teaching work with both adults and children, Simon also provides writing services, including creating content for websites, copywriting, editing, proofreading, brochures, advertising, marketing material, newsletters, regular blog entries and more.

Don’t be confused by the accents – we are not brothers. Not even close, geographically. But Simon is nevertheless a great person to work with, and we both look forward to being able to help you look your best online and in print.

Not sure if copywriting is for you? Drop me a line at contact(at)nburmandesign.com, or email Simon at sorcerersletterbox(at)gmail.com with any and all questions. You can also find more information about Simon on his website, Simon-Rose.com

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A Practical Use for Twitter

January 12th, 2010 § 3

Twitter- practical uses for Graphic Designers

Twitter- practical uses for Graphic Designers

Ever since signing up for Twitter a few months ago, its practicality has been growing on me. More than just a way to get fed endless streams of endless news, I have found it to be a rather useful community!

Case in point- yesterday’s fiasco.

A client of mine had trouble with her site. She couldn’t get it to appear in her browser, even after emptying the cache. I assured her that the site was live and could see it perfectly well in my browser. There are few things technologically frustrating than when someone else says ‘well, it works for me!’

Off to the Twitter community for testing.

Within seconds of sending a message with the website link to my 800 followers, I got the reply I was looking for. From Vancouver BC to New Hampshire, the site was alive and well according to five replies. This helped me narrow the problem. I was then able to assure the client that everyone else really was able to view her website. This was good news, since my client was due to appear on television the next day and hoped to draw attention to her (working) site on the air.

Except for hearing what people you’ve never met are doing in places you’ve never heard of, Twitter is a very useful, and practical community that allows people to communicate instantly. All of sudden, this social network has become a vital tool in the web and graphic design testing process.

Those that you have in your community will affect how useful it is. As a graphic designer, I don’t want to exclude other graphic and multimedia designers from communing with me. Creatives tend to be communal types anyhow, and even in other industries, it is often very useful and practical to be able to bounce ideas off others and get instant (or nearly instant) feedback.

How have you used Twitter in a practical way in your business?

By the way, thank you to all who responded. You’ll be on my #FollowFriday list (if you don’t know what that is, sign up on Twitter and follow me. See you Friday! )

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